A Workflow Management System (WFMS) is a software solution designed to define, manage, and execute workflows through the use of software. It enables the automation of business processes, improving efficiency and consistency.
What are the benefits of using a WFMS?
Benefits include increased efficiency, reduced errors, better compliance, and enhanced visibility into business processes.
How does a WFMS support process automation?
A WFMS supports process automation by defining workflows that automate repetitive tasks, ensuring consistency and freeing up human resources for more complex activities.
What features should you look for in a WFMS?
Key features include process modeling, integration capabilities, monitoring and reporting tools, and scalability to handle growing business needs.